Winter 2020-2021 Safety Protocol
Chamonix Valley’s Ski Areas & Tourist Attractions
Taking into account the health situation linked to coronavirus (COVID-19), the Compagnie du Mont-Blanc (the company that manages the tourist attractions and ski areas in Chamonix) has put new “health & safety” visitor reception measures in place to satisfy the needs and expectations of its staff and visitors.
The Compagnie du Mont Blanc has also implemented special guarantees and adjusted its operation.
We currently foresee a normal opening of the winter season 2020-2021..
Do you have any concerns or questions about how we will deal with COVID-19 ?
Do you want to know what safety measures have been put in place ?
Find our answers below.
We understand that the COVID-19 pandemic has created an uncertain situation.
Therefore, so that you can feel at ease when purchasing your ski passes we have implemented special COVID-19 guarantees in our terms and conditions.
This winter :
Face masks will be mandatory while waiting in queue as well as, enclosed spaces, in gondolas, cable cars and trains. All contact areas will be disinfected regularly every day.
Special “health crisis” guarantees
Day or holiday pass
MONT-BLANC Unlimited, CHAMONIX Le Pass “4-hour to 21 consecutive days” :
In the event of a full closure of all of our tourist attractions & ski areas due to the health crisis :
1 Unused days on 4h to 21 consecutive days ski passes will be refunded* (calculation based on the scheduled and official closing date of the lifts).
2You can modify the validity dates of your 4h to 21 consecutive days MONT BLANC Unlimited or CHAMONIX Le Pass ski pass “without additional charges”. The new dates must be in the future. A simple request is needed.
The request must be done at least 2 days before the first day when the ski pass is valid*
Season & Annual pass
seasonal & annual ski passes MONT-BLANC Unlimited, CHAMONIX Le Pass “season”, “annual” & MONT-BLANC MultiPass “season” :
In the event of a full closure of all of our tourist attractions & ski areas due to the COVID-19 health crisis you have the right to compensation when the following conditions are met :
1 Fully aware of the present context & of possible travel restrictions between countries, La Compagnie du Mont-Blanc wishes to reassure its customers ! Any pass unused because of the COVID 19 crisis will be completely & totally refunded as long as the refund request is addressed to us before the 30th January 2021* (postponement of the date initially scheduled for 15.1.2021).
2 In the event of full closure of all the ski areas for the entirety of the winter season, unused “Season” and “Annual” ski passes will be refunded in full*.
3 The Compagnie du Mont Blanc Group guarantees 75 “Ski” lift opening days between 01/12 and 31/05, as well as 75 summer lift opening days between 01/06 and 30/11.
The compensation will be proportionate to the contract*.
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